Category: AWS

Amazon Connect: Benefits, Features, and Migration GuideAmazon Connect: the cloud contact center solution from AWS

In today’s customer-focused business environment, seamless communication is essential. Customers, partners, sales teams, customer service teams, and technical support teams all need reliable connectivity. Amazon Connect, AWS’s cloud-based contact center service, helps organizations manage these interactions from one platform. It supports flexible communication, improves customer experiences, and helps teams increase operational efficiency. What is Amazon

Public Cloud Security: Challenges, Solutions, and Security Appliances

In this blog we understood the security service offering in Public Cloud space and the challenges for network and security engineers in CSP model. We even went through the different vendor options and their defined architecture, in further blogs we will discuss the deployment and design decision for Firewall implementation in AWS, Azure and GCP. We

AWS IaaS Reference Architecture and Use Cases

It is clear that public cloud infrastructure as a service (IaaS) will have many difference from on-premises environment.   Most of the similarity with on-premise infrastructure stops with application, virtual machines and storage and database services. In this “AWS IaaS Reference Architecture and use cases”  blog, lets look at few of the primary foundational design principles