Category: General networking & troubleshooting

Cisco UCCX(Contact Center) Administration and Scripting Series

Welcome to our comprehensive Cisco UCCX Administration and Scripting series, we will delve into the intricacies of Cisco UCCX (Contact Center) scripting. Whether you’re a beginner or looking to expand your knowledge, this blog will cover various topics such as UCCX call flow, UCCX Integration with UCCM, menu scripting, if statements, counter usage, handling holiday

Wireless Standards and Cisco Solutions

The number of wireless devices connected to the network increases yearly (roughly 11.930 billion mobile devices globally). This includes data and voice connectivity for the employees, wireless internet access for guests, and connectivity for IoT devices. In this blog, we will explore  wireless standards and terminologies and Cisco’s latest wireless solutions Wireless Standards Standard Frequencies

Exploring the Impact of Dynamic Trunking Protocol (DTP) and VLAN on Interconnected IOS Switches

VLAN configuration plays a crucial role in network management and DTP helps the switch dynamically configure its switchport depending on the directly connected neighbour switch port configuration. By testing different scenarios, we can determine the impact of different VLAN configurations and understand how the network behaves when DTP is disabled/enabled.