Cisco UCCX(Contact Center) Administration and Scripting Series

Welcome to our comprehensive Cisco UCCX Administration and Scripting series, we will delve into the intricacies of Cisco UCCX (Contact Center) scripting. Whether you’re a beginner or looking to expand your knowledge, this blog will cover various topics such as UCCX call flow, UCCX Integration with UCCM, menu scripting, if statements, counter usage, handling holiday

Wireless Standards and Cisco Solutions

The number of wireless devices connected to the network increases yearly (roughly 11.930 billion mobile devices globally). This includes data and voice connectivity for the employees, wireless internet access for guests, and connectivity for IoT devices. Wireless standards have evolved at a pace that challenges even seasoned network engineers to keep up. If you are