Cisco UCCX(Contact Center) Administration and Scripting Series

Welcome to our comprehensive Cisco UCCX Administration and Scripting series, we will delve into the intricacies of Cisco UCCX (Contact Center) scripting. Whether you’re a beginner or looking to expand your knowledge, this blog will cover various topics such as UCCX call flow, UCCX Integration with UCCM, menu scripting, if statements, counter usage, handling holiday

Wireless Standards and Cisco Solutions

The number of wireless devices connected to the network increases yearly (roughly 11.930 billion mobile devices globally). This includes data and voice connectivity for the employees, wireless internet access for guests, and connectivity for IoT devices. Wireless standards have evolved at a pace that challenges even seasoned network engineers to keep up. If you are

Cisco DTP Explained: VLANs, Switchport Modes and Connectivity Lab

VLAN configuration plays a crucial role in network management and DTP helps the switch dynamically configure its switchport depending on the directly connected neighbour switch port configuration. By testing different scenarios, we can determine the impact of different VLAN configurations and understand how the network behaves when DTP is disabled/enabled.

VMware NSX Security Solution Analysis

Historically VMware is into virtualization. With the acquisition of Last-line VMware firmly started attacking the $5B security market.  With the ongoing trend of distributed applications and with the growing east-west traffic the traditional approach of physical firewall appliances becomes very inefficient. For example, network changes have to occur to get the traffic funneled in and

VMware Carbon Black Solution Analysis

The VMware Carbon black is an endpoint protection platform (EPP) that claims to protect over 16000+ businesses across the world.  The solution combines multiple capabilities such as AV protection, EDR, and behavioral prevention to protect from threats. The solution consists of two main components 1) sensors: that reside on and monitor the endpoints, and 2)

Cloud Adoption in UAE: Challenges, Providers & Growth

Enterprises play a major role in the UAE economy. In particular, large enterprises contribute significantly to production activities across the country. To remain competitive, enterprises need an effective ICT strategy. However, many organizations still face challenges when adopting and maintaining IT infrastructure. At the same time, effective ICT adoption helps organizations respond to changing market